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Frequently Asked Questions.

Our Products

Can I get a sample of your nitrous?

We do not offer free samples of our nitrous oxide gas at this time.

Is it flavored gas, is that why it comes in a color?

The magenta color of our XLWhip™ canisters is part of our branding and does not denote any particular flavor.  Our base line of large-capacity nitrous oxide products is flavorless unless otherwise stated on the packaging.

How does nitrous oxide work with food?

We have many articles describing history, science and news about nitrous oxide and how it is used in the kitchen. Please visit our articles section for more information.

Which whip cream siphons (dispensers) will work with the XLWhip canisters?

All large-capacity canisters require a pressure regulator to connect to a dispenser. The XLWhip 580 gram, 1100 gram, and 2000 gram canisters connect to all standard nitrous oxide pressure regulators on the market. 

Are the XLWhip canisters safe?

Yes, when correctly using the canister with a reliable pressure regulator and dispenser the system is completely safe. Make sure to read and follow the safety instructions in each manual. A properly used canister is not only safe but can also be the most environmentally friendly way to use nitrous oxide in your kitchen or bakery because our steel and aluminum canisters are completely recyclable.  Please make sure to completely empty the canister before disposal/recycling.

The gas in a canister is equivalent to how many small nitrous oxide chargers?

The 580 gram canister holds the equivalent of 72.5 chargers, the 1100 gram canister 137.5, and the 2000 gram canister is 250 times larger. This means immediate access to so much more gas with a fraction of the waste and price.

What is the best way to dispose of a used canister?

When finished with a canister it is essential to release any remaining gas before disposal. The best way to effectively clear the tank is to use a pressure release nozzle (included with each canister purchase). We recommend recycling the empty canister, but because recycling centers vary in their procedures and what they accept, please contact your local recycling provider to find out what they’re policies are. 

Are there differences in quality across the different sizes?

All of our large-capacity canisters contain the exact same high-quality nitrous oxide gas.  The only difference is the size of the canister and the amount of gas.

Shipping Information

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

Order Information

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. 

Returns, Exchanges and Complaints

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

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